Ticket resellers and secondary ticketing platforms can take card payments when they are matched with a provider that understands event risk. The challenge is not legality but timing: you are paid long before the event happens, so acquirers price the risk of cancellations and disputes. What decides the outcome is transparent listings, a clear refund policy and a structure that can carry a reserve.
Because the service is delivered on the event date, acquirers often hold part of your volume until events have taken place, or settle funds later. Ask how the reserve is calculated and released, and model it against your own event calendar and the time between sale and event.
Under section 90 of the Consumer Rights Act 2015, a resold ticket must be listed with the seat or standing area, block, row and seat number, any restriction on who can use it, its face value and any link between the seller and the platform or event organiser. Underwriters check listings against these rules.
On 19 November 2025 the UK government announced plans to cap resale prices at face value plus unavoidable fees, cap platform fees and stop people reselling more tickets than they were allowed to buy. The King's Speech on 13 May 2026 announced a draft Ticket Tout Ban Bill for pre-legislative scrutiny, so the cap is not yet law. Acquirers will ask how your model would work if it passes.
The BOTS Act prohibits using software to get around ticket purchase limits and security measures. A March 2025 executive order directed the FTC to enforce it rigorously, and in August 2025 the FTC sued a group of resellers over tactics including thousands of accounts and card numbers. Acquirers ask where your inventory comes from.
State plainly what happens if an event is cancelled, postponed or moved, who refunds the buyer and how fast. Buyers who get a quick answer rarely file a chargeback, while vague terms push them straight to their bank.
Keep records of when and how each ticket was delivered, and that it was valid for entry. Transfer confirmations from ticketing systems and delivery logs are the evidence you need to win disputes when a buyer says the ticket never arrived or did not work.
Provider suitability differs from business to business: two companies in the same industry can receive opposite answers because of licence, market mix, ticket size or dispute history. We do not state that a provider accepts an industry unless that provider has confirmed it, and no one can guarantee approval.
Provider fit in Ticket Resale depends on more than the industry itself: licence, markets, volume and dispute history all change the answer. Answer a few quick questions to start checking your own situation.
Industry, company country and estimated monthly volume, that is all we need to begin.
Yes. Resellers and secondary platforms process cards through acquirers that understand event risk, usually with a reserve or delayed settlement. Approval and final terms are always the provider's decision.
You are paid long before the event, so cancellations, postponements and delivery problems can lead to large numbers of refunds and chargebacks at once. Acquirers protect themselves with reserves and close monitoring of disputes.
Neither lists ticket resale on its restricted business list or acceptable use policy as of 2026. That does not mean an account will stay open if disputes rise, so check their current terms and how they treat delivery-delayed businesses.
Not yet. The government announced a cap on resale prices and platform fees in November 2025, and the King's Speech in May 2026 announced a draft Ticket Tout Ban Bill for scrutiny. Until it becomes law, the information duties in the Consumer Rights Act 2015 apply.
The seat or standing area, block, row and seat number, any restriction on who can use the ticket, its face value and any connection between the seller and the platform or event organiser.
A US law that prohibits using software to get around ticket purchase limits and security measures. The FTC has stepped up enforcement since a March 2025 executive order, so acquirers ask where resellers source their tickets.
Clear listings, quick refunds for cancelled events, delivery evidence for every ticket, a recognisable billing descriptor and chargeback alerts that let you refund before a dispute is filed.
You describe your model, event types, refund policy, markets, volumes and processing history once in our online application. Your profile is matched with a payment provider whose policy accepts ticket resale businesses like yours, and your account is prepared with that provider so you can start processing. It is free for merchants, and nothing is shared with a provider until you submit. Approval and final terms are always the provider's decision.
An iGaming payment solution is the combination of acquirer, PSP or gateway, local payment methods and payout rails that lets an operator take deposits and pay out winnings. Which of those will work for you is decided almost entirely by licensing and player geography: a provider that boards a Curaçao-licensed casino is rarely the same one that boards a UKGC-licensed brand, so the first step is matching your licence and markets to an acquirer's gambling programme.
Trading platforms are underwritten on regulatory status and client geography. A regulated brokerage in a recognised jurisdiction has a materially different provider pool than an offshore entity taking retail clients worldwide.
Crypto acceptance depends on what the customer receives. On-ramps selling digital assets, custodial exchanges and crypto-adjacent SaaS are underwritten as three different risk profiles.
Add your business essentials once. Your profile is compared against provider criteria, and nothing is sent until you submit your onboarding pack.
Check my payment optionsNothing is shared with a provider until you submit your onboarding pack. Approval is always the provider's decision.
