Payment Processing in the United Arab Emirates
The UAE is a card and wallet market: most people pay by card or phone, and cash is fading fast. A UAE company takes card and local payments through a provider licensed by the Central Bank of the UAE, while a foreign company can take UAE-issued international cards cross-border. What decides the outcome is usually where your company is set up (mainland, a commercial free zone or a financial free zone like the DIFC or ADGM), what you sell, and, for crypto, forex and gambling, which UAE regulator licenses you.
Last reviewed October 2026
United Arab Emirates at a glance
- Currency: UAE dirham (AED), pegged to the US dollar at 3.6725 since 1997.
- How people pay: 68% of consumers mostly pay by card or phone, and only 16% use cash for everyday purchases (Visa, January 2026).
- Local rails: Aani, the instant payment platform launched in October 2023, and Jaywan, the national card scheme, with nationwide card issuance from July 2026.
- Key regulator for payments: the Central Bank of the UAE (CBUAE), under its Retail Payment Services and Card Schemes Regulation.
- Crypto: VARA in Dubai, the SCA in the other emirates, the FSRA in ADGM and the DFSA in the DIFC, with the CBUAE covering payment tokens.
- Gambling: illegal unless licensed by the General Commercial Gaming Regulatory Authority (GCGRA), set up in September 2023.
How people in the UAE pay online
Visa's Where Cash Hides report, published in January 2026, found that about 80% of UAE payments are digital, mobile payments make up 21% of transactions, and 68% of consumers now mostly pay by card or phone, up 7 percentage points in a year. Debit cards and mobile wallets carry everyday spending, while credit cards are used more for planned and larger purchases. Online, that means a UAE checkout needs Visa and Mastercard cards and the major mobile wallets.
Two local rails are growing next to the international schemes. Aani, launched on 16 October 2023 by Al Etihad Payments, a subsidiary of the Central Bank, lets people send money instantly around the clock using a mobile number and pay merchants by QR code. Jaywan, the UAE's first domestic card scheme, was announced on 27 February 2025 for debit, prepaid and credit cards, online, at ATMs and in stores. Nationwide issuance by banks and exchange houses was inaugurated on 20 July 2026 and is rolling out in phases. Jaywan cards can be mono-badged, mainly for domestic use, or co-badged with Visa, Mastercard, Discover or UnionPay for international payments.
Payment rules UAE merchants need to know
- Payment services such as merchant acquiring and payment aggregation are licensed by the CBUAE under the Retail Payment Services and Card Schemes Regulation, in force since July 2021. Card schemes need their own CBUAE licence.
- The new Central Bank law, Federal Decree-Law No. 6 of 2025, came into force on 16 September 2025 and gave firms until 15 September 2026 to align. It brings virtual asset payment services and decentralised finance into the Central Bank's licensing perimeter.
- UAE banks have been moving customers from SMS and email one-time passwords to in-app authentication since 25 July 2025, with SMS and email codes to be fully phased out by March 2026. Expect more online card payments to be confirmed in the banking app.
- Under the CBUAE Payment Token Services Regulation (Circular 2/2024), merchants outside the DIFC and ADGM can accept dirham payment tokens directly. Other crypto has to be converted into dirham payment tokens by a licensed provider before it reaches the merchant.
- Personal data: the federal Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) applies onshore, while the DIFC and ADGM have their own data protection laws.
What providers check on a UAE company
The first question is where the company is licensed. A mainland company holds a trade licence from its emirate's economic department, a commercial free zone company such as one in the DMCC is licensed by its free zone authority, and the DIFC and ADGM are financial free zones with their own laws, courts and financial regulators (the DFSA and the FSRA). Providers check that the licensed activity on your trade licence matches what you actually sell online.
- Trade licence, memorandum or articles of association, and the shareholder and manager register.
- Beneficial ownership: mainland and commercial free zone companies keep a beneficial owner register under Cabinet Decision No. 109 of 2023.
- Passports and Emirates IDs for shareholders, managers and beneficial owners.
- Any regulatory licence your activity needs: VARA, SCA, DFSA or FSRA for crypto and investment services, GCGRA for gaming.
- A UAE bank account in the company's name for AED settlement, and a website that shows what you sell, prices and refund terms.
Crypto, forex and gambling in the UAE
Crypto: virtual asset service providers in Dubai, outside the DIFC, are licensed by VARA, set up under Dubai Law No. 4 of 2022. Since September 2024 VARA-licensed firms are automatically registered with the SCA, which licenses providers targeting the other emirates. ADGM has run its own virtual asset framework under the FSRA since 2018, and the DFSA covers the DIFC. Providers ask which of these licences you hold before they look at anything else.
Forex and CFDs: onshore, the SCA rulebook (Decision No. 13 of 2021) covers brokerage in OTC derivatives and currencies in the spot market, and firms in the DIFC and ADGM are authorised by the DFSA or the FSRA. A broker with one of these licences reads very differently to an offshore broker marketing to UAE residents.
Gambling: gambling is a crime under the UAE Penal Code unless it is licensed by the GCGRA. The GCGRA licensed its first business, the national lottery operator, in July 2024, granted the first casino licence to Wynn Al Marjan Island in Ras Al Khaimah in October 2024, and licensed the first internet gaming and sports wagering website in December 2025, for players aged 21 and over who are physically in the UAE. The GCGRA states that any commercial gaming without its licence is illegal, so for UAE players a GCGRA licence is the starting point of any gambling payment application. Offshore operators targeting the UAE are outside that system.
Selling into the UAE from abroad
A foreign company does not need a UAE entity to take payments from UAE customers by international card, because most UAE cards run on Visa or Mastercard and are accepted cross-border. Local options are a different matter: mono-badged Jaywan cards mainly run on the domestic network and Aani is a UAE rail, so reaching them usually means working through a provider that collects in the UAE. Plan for wallets too, since many UAE shoppers pay by phone.
Tax is part of the decision. UAE VAT is 5%, and a foreign business selling to UAE consumers, including digital services used in the UAE, may need to register with the Federal Tax Authority with no registration threshold for non-residents. Take tax advice before you launch.
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How Acquipayer helps
Acquipayer is not a payment provider. You add your business, licences, markets, volumes and the payment methods you need once, and your profile is matched with a payment provider that accepts your business type and can collect from UAE customers, whether you are a mainland, free zone or foreign company. Your account is then prepared with that provider so you can start taking payments.
Sources
- Central Bank of the UAE, Retail Payment Services and Card Schemes Regulation, and Payment Token Services Regulation (Circular 2/2024).
- Federal Decree-Law No. 6 of 2025 on the Central Bank, as summarised by Hadef & Partners.
- Al Etihad Payments, press releases on Aani (16 October 2023) and Jaywan (27 February 2025 and 20 July 2026).
- Visa, Where Cash Hides report, January 2026, as reported by Khaleej Times.
- DLA Piper, The regulatory landscape for digital assets in the UAE (2025).
- Securities and Commodities Authority Rulebook, Decision No. 13 of 2021, as summarised by Clifford Chance.
- General Commercial Gaming Regulatory Authority licensing announcements, as reported by Khaleej Times and iGaming Business.
- Cabinet Decision No. 109 of 2023 on beneficial owners, and Federal Decree-Law No. 45 of 2021 on personal data protection.
Related industries
Crypto
Crypto acceptance depends on what the customer receives. On-ramps selling digital assets, custodial exchanges and crypto-adjacent SaaS are underwritten as three different risk profiles.
Forex & CFD
Trading platforms are underwritten on regulatory status and client geography. A regulated brokerage in a recognised jurisdiction has a materially different provider pool than an offshore entity taking retail clients worldwide.
Ecommerce
For standard retail ecommerce the deciding factors are authorisation rate, the local payment methods your markets expect, and settlement terms, usually in that order.
iGaming
An iGaming payment solution is the combination of acquirer, PSP or gateway, local payment methods and payout rails that lets an operator take deposits and pay out winnings. Which of those will work for you is decided almost entirely by licensing and player geography: a provider that boards a CuraƧao-licensed casino is rarely the same one that boards a UKGC-licensed brand, so the first step is matching your licence and markets to an acquirer's gambling programme.
Related merchant problems
Declined by payment providers
Being declined again and again is rarely about your business being bad. Most declines come from a mismatch: the provider does not accept your industry, your markets or your history, or something in your application could not be verified. Find the real reason before the next application, because applying to more providers with the same file usually gets the same answer.
Provider asked for more documents
A request for more documents is not a rejection. It means the provider cannot verify something in your file yet, and it has to before it can open your account. Providers are legally required to know who they do business with, so the fastest way through is to send exactly what is asked, complete and consistent, in one go.
Related guides
High-risk payment processing
High-risk payment processing is card acceptance for businesses that acquirers and card schemes consider more likely to cause chargebacks, fraud, legal or reputational problems. It is a classification, not a verdict on your business: it means fewer providers will take you on, underwriting asks for more, and terms include safeguards such as reserves. With the right provider, high-risk businesses process cards every day.
Visa AFT rules for forex and CFD brokers
From 18 October 2026, Visa requires card deposits to CFD, rolling spot forex, spread betting, binary options, crypto options and ICO platforms to be processed as account funding transactions instead of purchases. The merchant must be registered in Visa's Integrity Risk Program first, and deposits must carry the sender, recipient and, where required, purpose data your acquirer specifies for each region. Brokers whose deposits still go through as ordinary purchases risk more declines and fines passed on by their acquirer. Mastercard has its own deadlines, with Europe following on 31 March 2027.
MCC 7995
MCC 7995 is the merchant category code Visa and Mastercard use for betting and gambling: casino games, sports betting, lottery tickets, casino chips, wagers at race tracks and other games of chance with prizes of monetary value. Under Visa's rules, a merchant that takes online gambling payments has to put all its transactions under 7995, even if gambling is a small part of its business. Both schemes treat the code as high risk, which means scheme registration, more declined payments and fewer providers that accept it.
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